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Commercial Lines Account Manager

Commercial Lines Account Manager

Higgins Insurance is a locally owned independent insurance agency founded in 1897. We have office locations in Hopkinsville, KY, Cadiz, KY, Pembroke, KY and Clarksville, TN.  At Higgins Insurance, we believe that successful people make successful businesses, and that’s why we work hard to provide an environment where our employees can thrive. 
We are looking for a customer service-oriented Commercial Lines Account Manager to join our team in our Clarksville, TN office.  Join us and become part of a company where you’re more than just an employee; you’re family! Please go to our website for more details and full job description. - Apply now at Higginsinsurance.com 

Responsibilities

  • Manage and oversee a portfolio of commercial lines accounts, ensuring client satisfaction and retention.
  • Communicate effectively with clients to assess their insurance needs and provide tailored solutions.
  • Negotiate terms and conditions of insurance policies with underwriters on behalf of clients.
  • Conduct regular reviews of client accounts to ensure coverage remains adequate and competitive.
  • Collaborate with sales teams to identify opportunities for cross-selling additional products and services.
  • Maintain accurate records of client interactions and policy details using our sales administration systems.
  • Stay updated on industry trends, regulations (including HIPAA), and best practices related to commercial insurance.
  • Provide support in telemarketing efforts to generate new business leads.

Experience

  • Previous experience in account management or a similar role within the insurance industry is preferred.
  • Excellent negotiation skills with the ability to advocate for clients while maintaining strong relationships with underwriters.
  • Demonstrated ability to communicate complex information clearly and effectively.
  • Bachelor’s Degree required. Does not necessarily need to be in related field).

Join us in delivering exceptional service and solutions to our clients while advancing your career in the commercial insurance sector. We look forward to welcoming a new team member who shares our commitment to excellence.

Job Type: Full-time, Permanent

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Health / Vision insurance
  • Paid time off
  • Educational assistance
  • Recruitment bonus
  • Family culture/atmosphere

License/Certification:

  • Commercial & Property Insurance License (Not required upon hire but expectation is to be licensed within 3 months of hire date)

Ability to Commute:

  • Clarksville, TN 37040 (Required)

Work Location: In person







Additional Info

Job Type : Full-Time

Education Level : Bachelors Degree

Experience Level : Entry Level, Mid to Senior Level

Job Function : Administrative, Customer Service

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